A complete back office solution for your short-term rental or boutique hotel property.
We handle everything from bookings to post-checkout. No matter what time it is, your guests will have support, keeping them happy and your ratings high.
We have customer support professionals who know how to create a great a fabulous guest experience. We are trained to handle anything your guests throw their way.
We optimize your listing titles, descriptions, and photos to attract more clicks. Your property is listed across all major platforms, including our direct booking site, saving you on fees.
We follow up with guests to encourage 5-star reviews and do our best to remove negative reviews to keep your ratings high.
We complete an in-depth analysis to create the perfect pricing strategy for your property. We work to fill your calendar and bank account through dynamic pricing with several daily updates, last-minute and near-term discounts, weekend pricing, and seasonal profiles.
We vet guests against blacklists and reviews before confirming bookings. Bad guests don’t slip through thanks to our vetting process, and if they do, we handle them and monitor your home with smart technology.
We vet and run identity checks, and check review scores of potential guests.
Get your property on > 10 platforms like Expedia, Airbnb, Booking.com, VRBO, Google Hotels, TripAdvisor. We also create a direct booking website for your property. You can migrate existing OTA accounts or start new.
From filing and monitoring resolutions to dealing with Airbnb support, writing and responding to guest reviews, and getting negative reviews removed – we’ve got you covered.
We prioritize exceptional service for your guests. From booking to checkout, our team ensures a seamless experience, leading to 5-star reviews and repeat guests. Relax knowing your property is in expert hands.
Stay updated effortlessly. Receive detailed monthly performance reports and access our team anytime. We keep you informed and address any questions, so you always know how your property is performing.
My story began with a passion for travel. After reading ‘Rich Dad Poor Dad,’ I shifted my focus to income-generating assets and began my investment career in 2010 where I shortly after discovered the potential with short-term rentals.
My personal portfolio grew quickly, faster than I expected. With properties thousands of miles apart, I soon realized I had taken on more than I could handle. I founded Midtown Stays and over the years our team has grown to include some of the best professionals in the industry, from all around the world.
With a continued passion for travel, I moved abroad but our team maintained excellent results and then the questions started coming in.
“How are you managing short term rentals virtually, from an entirely different country?”
As an efficient way to spread the word, I started the podcast Short Term Rental Riches which became the perfect outlet for sharing our expertise. Those questions soon turned into requests and so, naturally, we started helping others manage their properties. Today our team manages properties in over 20 cities and across several international borders.
We pride ourselves on helping other owners earn more without the headache I went through and it’s been quite a journey, but in many ways… I feel like we’re just getting started.
“ Midtown Stays has provided nothing short of a 5 star experience. Actually, I would give Midtown Stays 10 stars. They have gone above and beyond in every category. Communication and response times are EXCELLENT. They have helped us vet guests to avoid the noisy, party crowd who could cause damage to our property and this was probably the single biggest deciding factor for me. Last year, I received numerous noise complaints from our neighbors, our community manager, and a local compliance officer due to unruly and noisy renters. We have not had a SINGLE issue or complaint since working with them. I am thrilled to be working with such wonderful people. As a short-term rental property owner, I can honestly say that our housekeeping staff and I feel incredibly well supported. I also sleep better at night and have peace of mind. Hire Midtown Stays. You can thank me later 😉 “
Property Owner, Pennsylvania
From family-friendly vacation rentals with pools to luxurious beach front villas, inner city corporate apartments to boutique hotels, Midtown Stays has a property for every traveler.
We take a simple 10%, you keep the rest.
This is half of what I’ve paid previous management companies and less than half of what others are charging.
*Plus a $50/mo software fee to cover the software, tools, and technology needed to operate your properties. We are always exploring the best available resources, and we may need to switch up your tech stack to better manage your properties, but with scaled pricing from our combined listings you’ll always save on software fees.
Once we understand the specifics of your properties, my team will handle everything for you from managing bookings and guests communications to coordinating with your housekeepers and maintenance.
*All you have to do is share your contacts and continue paying the invoices from your housekeeping and maintenance teams.
There may be a few questions to answer as we get going, but everything is documented and systemized so we don’t have to ask you again. You can kick back and let the assets work for you.
We just need your links and logins to get going.
We can have everything ready within 4-7 days (depending on the number of properties you have).
We will receive all payments on your behalf so we can easily handle any payment issues and resolutions without your involvement.
You’ll receive a direct deposit every month.
We’ll even calculate your STR taxes owed each month.
My team will create a custom housekeeping checklist for each property that your housekeeper will submit at each turnover to ensure nothing gets missed.
We will send you a report every month with the performance of your properties.
You’ll also have access to our team to get questions answered anytime with our internal communication tool.
There’s no long-term commitment or deceptive contracts.
I believe both parties deserve to walk away if the relationship is no longer serving either party.
Managing your short-term rental becomes simple, streamlined, and profitable!
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